Elevated internal errors - Platform unavailable

Incident Report for Keypup

Resolved

This incident has been resolved.

Posted Apr 11, 2023 - 14:26 UTC

We are continuing to monitor for any further issues.

Posted Apr 11, 2023 - 14:26 UTC

The configuration of one of our cache nodes has been updated. Service has been restored and we are now monitoring the services internally.

Posted Apr 11, 2023 - 14:17 UTC

We have identified the issue and are currently deploying a fix.

Posted Apr 11, 2023 - 14:06 UTC

We are receiving an elevated rate of errors related to our cache instances. We are currently investigating.

Posted Apr 11, 2023 - 13:49 UTC

This incident affected: Platform (HQ) and Data & Reporting.