All Systems Operational

Platform (HQ) ? Operational
90 days ago
100.0 % uptime
Today
Data & Reporting ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Sep 16, 2025

No incidents reported today.

Sep 15, 2025

No incidents reported.

Sep 14, 2025

No incidents reported.

Sep 13, 2025

No incidents reported.

Sep 12, 2025

No incidents reported.

Sep 11, 2025

No incidents reported.

Sep 10, 2025

No incidents reported.

Sep 9, 2025

No incidents reported.

Sep 8, 2025

No incidents reported.

Sep 7, 2025

No incidents reported.

Sep 6, 2025
Resolved - This incident has been resolved.
Sep 6, 11:16 UTC
Monitoring - The issue retrieval flow has resumed normal operations. We are currently monitoring the logs to ensure proper activity.

A resync of Jira projects will take place during the weekend to ensure the data are up to date.

Sep 5, 17:29 UTC
Identified - The Jira API is currently in the middle of an incident, returning an empty list of issues on the /search API endpoint. Other API endpoints are fine and returning data. This problem occurs for most customers but not all.

We believe this issue started occurring on September 4th around 4 pm UTC, as Atlassian deployed a fix for another incident occuring the same day.

Jira-related reports are still available on Keypup. However, we are currently not receiving updates for Jira issues. Jira-related reports will show information as of September 4th.

We have reached out to the Atlassian team, provided a full incident report, and are waiting for next steps.

Sep 5, 10:30 UTC
Sep 5, 2025
Sep 4, 2025

No incidents reported.

Sep 3, 2025

No incidents reported.

Sep 2, 2025

No incidents reported.